Common purchase queries answered
Orders and Shipping
Just click on “My Account” link on the header and the footer of the website.
Please contact our support ASAP. We may not be able to change the shipping address under certain circumstances.
You’ll receive an email with a tracking number. You can use this tracking number to track your parcel.
No! unless you specifically save your credit card details during the checkout process.
All applicable taxes are included in the prices you see.
Have you changed your mind?
Returns and Exchanges
We are sorry to hear that! Get in touch with us and we will sort this for you.
We are sorry to hear that! Get in touch with us and we will advise you on what to do next.
Our warehouse is at Unit 16/22 Makland Dr, Derrimut VIC 3030, Australia.
Contact us now please. We may not be able to change the shipping address under certain circumstances.
It depends on a few factors. Please contact our support. We may not be able to change or cancel under certain circumstances.