Shipping Policy

At Cleaners Gallery, we strive to deliver your orders quickly, safely, and at the best possible rates. Please review our shipping terms below before placing your order.

Free Shipping Offer – Melbourne & Sydney (CBD & Metro Areas)

We are pleased to offer free shipping across Melbourne (CBD) for all orders over $150 (AUD), 

  • 3000 – Melbourne CBD
  • 3001 – Melbourne (GPO / Boxes)
  • 3004 – St Kilda Road (Central section)
  • 3005 – World Trade Centre
  • 3006 – Southbank
  • 3008 – Docklands
  • 3010 – University of Melbourne 

& across Melbourne Metro for all orders over $180

  • 3003 – West Melbourne
  • 3011 – Footscray
  • 3012 – Kingsville, Maidstone, West Footscray, Tottenham
  • 3013 – Yarraville
  • 3031 – Flemington, Kensington
  • 3032 – Ascot Vale
  • 3039 – Moonee Ponds
  • 3040 – Essendon, Aberfeldie
  • 3051 – North Melbourne
  • 3052 – Parkville, University of Melbourne
  • 3053 – Carlton
  • 3054 – Carlton North, Princes Hill
  • 3065 – Fitzroy
  • 3066 – Collingwood
  • 3067 – Abbotsford
  • 3068 – Clifton Hill, Fitzroy North
  • 3070 – Northcote
  • 3071 – Thornbury
  • 3078 – Alphington, Fairfield
  • 3121 – Richmond, Burnley, Cremorne
  • 3141 – South Yarra
  • 3142 – Toorak
  • 3181 – Prahran, Windsor
  • 3182 – St Kilda, St Kilda West
  • 3183 – Balaclava, St Kilda East
  • 3184 – Elwood
  • 3205 – South Melbourne
  • 3206 – Albert Park, Middle Park
  • 3207 – Port Melbourne
  • 3024 – Wyndham Vale, Werribee South
  • 3027 – Williams Landing
  • 3029 – Hoppers Crossing, Tarneit, Truganina
  • 3030 – Werribee, Point Cook
  • 3047 – Broadmeadows, Dallas, Jacana
  • 3048 – Coolaroo, Meadow Heights
  • 3059 – Greenvale
  • 3064 – Craigieburn
  • 3075 – Lalor
  • 3076 – Epping
  • 3136 – Croydon
  • 3137 – Kilsyth
  • 3156 – Ferntree Gully, Upper Ferntree Gully
  • 3175 – Dandenong, Dandenong South, Noble Park
  • 3178 – Rowville
  • 3199 / 3200 – Frankston, Frankston North
  • 3335 / 3336 – Melton, Kurunjang
  • 3427 – Diggers Rest
  • 3752 – South Morang
  • 3754 – Doreen
  • 3802 – Endeavour Hills
  • 3805 – Narre Warren
  • 3806 – Berwick
  • 3910 – Langwarrin
  • 3975 – Lyndhurst
  • 3976 – Hampton Park
  • 3977 – Cranbourne, Botanic Ridge

Sydney CBD areas for all orders over 350$

  • 2000 – Sydney CBD, The Rocks, Barangaroo, Millers Point, Haymarket

Immediate Inner-City Ring Only

  • 2006 – Glebe, University of Sydney
  • 2007 – Ultimo
  • 2008 – Pyrmont, Ultimo
  • 2009 – Pyrmont
  • 2010 – Surry Hills, Darlinghurst, Paddington
  • 2011 – Potts Point, Elizabeth Bay, Woolloomooloo, Rushcutters Bay
  • 2015 – Alexandria, Beaconsfield, Zetland
  • 2016 – Redfern, Surry Hills
  • 2017 – Waterloo, Zetland, Rosebery


Note: This offer excludes machinery and bundle products.

Shipping Outside Melbourne and Sydney(CBD & Metro Areas)

Free shipping is not available for deliveries to the following regions:

  • Australian Capital Territory
  • Queensland
  • Western Australia
  • South Australia
  • Tasmania
  • Northern Territory
  • Victoria(Except Melbourne CBD & Metro)
  • New South Wales(Except Sydney CBD)

Standard shipping rates will apply to these locations. Shipping costs are automatically calculated at checkout based on your delivery address, order size, and weight.

Additional Shipping Charges

While we offer free shipping for eligible Melbourne & Sydney orders, certain conditions may require additional fees, including:

  • Oversized or Heavy Items – Products with large dimensions or high weight may incur extra shipping costs.
  • Remote or Hard-to-Reach Locations – Deliveries to regional or remote areas may be subject to additional surcharges.
  • Dangerous Goods Items - Mostly Hazards chemicals need extra shipping
  • Please Note that, Free Shipping will not eligible for Machineries & Bundle(Packages)

If additional shipping fees apply, we will notify you before your order is processed for confirmation.

Dangerous Goods Shipping Notice:

In accordance with Australian regulations for dangerous goods, additional shipping charges may apply depending on the courier partner. If extra charges are required, we will contact you to provide an update before proceeding with the shipment.

Order Processing and Delivery Times

  • All orders are typically processed and dispatched within 1- 3 business day.
  • Delivery times vary depending on your location and the availability of the items ordered.
  • Orders that do not meet the free shipping threshold will be charged standard rates.
  • Standard shipping applies to all regional or remote areas outside eligible metro zones, regardless of order value.

Delays or Delivery Issues

If there are any unexpected delays or issues with your order, our customer service team will contact you promptly with updates.

Contact Us

If you have any questions regarding shipping, please reach out to our friendly team:
📧 marketing@cleanersgallery.com.au

Thank you for shopping with Cleaners Gallery and for your understanding of our shipping policy.